A Leadership Approach to
            Achieving Change in the Public Sector

Heidenhof , Guenter; Teggemann , Stefanie; Sjetnan , Cia

A Leadership Approach to Achieving Change in the Public Sector

Autores

Heidenhof , Guenter

Teggemann , Stefanie

Sjetnan , Cia

Editor

World Bank, Washington, DC

Descripción

Many leadership interventions in Madagascar and other countries have shown that focusing on leadership can be effective in leveraging and accelerating technical reforms in a variety of settings. Reinforcing leadership capacity is important because leaders play a critical role in prioritizing, leveraging, modeling and implementing reforms, and because they need new skills as their roles and responsibilities change as a result of reforms. This note tells the story of Madagascar's transformation after the 2001 crisis. Emerging from crisis and riddled with systemic and institutional barriers to development, amply manifest in all of its systems, structures, and in behaviors and perceptions at the individual level, Madagascar made significant progress through committed leadership and attention to systemic, underlying dysfunctions. It is the story of how delivery of customized support to those in power who are willing to make a difference can unleash capacity.

Palabras clave

ACCOUNTABILITY, ACHIEVEMENT, ACTION PLAN, ASSETS, ATTENTION, BACKBONE, BEST PRACTICES, BOTTLENECKS, BUDGET ALLOCATIONS, BUSINESS PLANS, CAPABILITIES, CAPACITY BUILDING, CERTIFICATES, CIVIL SERVANTS, CIVIL SOCIETY, COMMERCE, CONFIDENCE, CONFLICT OF INTEREST, COPYRIGHT, CORRUPT, CORRUPTION, CORRUPTION PERCEPTION, CORRUPTION PERCEPTION INDEX, CURRICULUM, CUSTOMS, DELIVERY TIME, ECONOMIC ACTIVITY, ECONOMIC DEVELOPMENT, ELECTRICITY, ENTRY POINT, EQUIPMENT, ETHIC, ETHICS, EXPORT SECTOR, FOREIGN EXCHANGE, FORMAL TRAINING, GENDER, GEOGRAPHIC REGIONS, GOOD GOVERNANCE, GOVERNANCE REFORMS, GOVERNMENT OFFICIAL, GOVERNMENT OFFICIALS, GOVERNMENT REVENUES, GOVERNMENT SERVICES, HABITS, IMPLEMENTATION STRATEGY, INDUSTRIAL ECONOMIES, INFORMATION SYSTEM, INFRASTRUCTURE DEVELOPMENT, INITIATIVE, INNOVATION, INSTITUTION, INTEGRITY, INTERFACE, INTERNATIONAL CONSULTANTS, INTERNATIONAL TRADE, INTERVENTIONS, JUDICIARY, JUSTICE, LEADERSHIP, LEARNING, LEARNING ACTIVITIES, LEARNING PROCESS, MARKET ECONOMY, MATERIAL, MEDIA, MINISTER, MINISTERS, MINISTRY OF TRANSPORT, MODELING, MOTIVATION, NATIONAL EDUCATION, NEEDS ASSESSMENT, NUTRITION, OPERATIONAL EFFICIENCY, PEER-TO-PEER, PERFORMANCE INDICATORS, POLICE, PRIVATE INVESTMENT, PRIVATE SECTOR, PRIVATE SECTOR DEVELOPMENT, PROBLEM SOLVING, PROTOCOL, PUBLIC ADMINISTRATION, PUBLIC ADMINISTRATIONS, PUBLIC INSTITUTIONS, PUBLIC OFFICIALS, QUALITY ASSURANCE, REMEDY, RESULT, RESULTS, RURAL AREAS, SCHOOLS, SELF CONFIDENCE, SENIOR GOVERNMENT OFFICIALS, SERVICE DELIVERY, SILOS, SOCIAL DEVELOPMENT, SUPPORT STAFF, TARGETS, TEACHING, TECHNICAL EXPERTISE, TECHNICAL SKILLS, TECHNICAL STAFF, THINKING, TRAFFIC, TRAFFIC POLICE, TRANSPARENCY, TRANSPORT, TRANSPORT SECTOR, TRANSPORTATION, TRIP, VEHICLE