The Capacity Development Results Framework

Otoo, Samuel; Agapitova, Natalia; Behrens, Joy

The Capacity Development Results Framework

Autores

Otoo, Samuel

Agapitova, Natalia

Behrens, Joy

Editor

World Bank, Washington, DC

Descripción

The Capacity Development Results Framework (CDRF or the Framework) is a powerful new approach to the design, implementation, monitoring, management, and evaluation of development programs. Originally conceived to address well-documented problems in the narrow field of capacity development, the Framework can be profitably applied to assess the feasibility and coherence of proposed development projects, to monitor projects during implementation (with a view to taking corrective action), or to assess the results, or even the design, of completed projects. The framework can also be used as a step-by-step guide to the planning, implementation, and evaluation of projects and programs designed to build capacity for development at a national or sub-national level. That is how it is illustrated here. We chose this approach because such a guide was sorely needed, and because it allowed us to illustrate the full set of tools and processes provided by the framework. The framework is compatible with a broad range of situations and approaches to change management. But in all cases key actors in the change process must be identified and offered the knowledge and tools that they need to produce change in the direction of the desired goals. Critical points in the change path must be identified. At each such point, new information and experience must be assessed to guide subsequent decisions. Building capacity, driving change, and achieving development goals will typically be iterative processes.

Palabras clave

SKILLS, FOCUS GROUPS, LIVING STANDARDS, BELIEF SYSTEMS, ME SYSTEMS, GOOD PRACTICE, ORGANIZATIONAL DECISIONS, DISCUSSION, COMMUNITIES, AWARENESS, ORGANIZATIONAL LEARNING, BUSINESS COMMUNITY, FEEDBACK, POVERTY REDUCTION STRATEGIES, BEHAVIORS, INCOME, OUTPUT INDICATORS, PROGRAM IMPLEMENTATION, USE OF INFORMATION, DATA COLLECTION, PROGRAMS, INFORMATION, MONITORING, MONITORING DATA, EVALUATION ACTIVITIES, COUNTRY ASSISTANCE STRATEGIES, IMPACTS, LEARNING  ACTIVITIES, CAPACITY BUILDING, CONTENT, PROJECTS, THINKING, DECISIONS, LEADING, CORRUPTION, EXPERIMENTATION, QUALITY, DECISION- MAKING, NEGOTIATION, BENEFICIARIES, DISCOVERY, INSTRUMENTS, BUSINESS PROCESS, POVERTY REDUCTION, EXPERIMENTAL DESIGN, REPOSITORIES, COLLABORATION, KNOWLEDGE, COMMUNICATIONS, INFORMAL KNOWLEDGE, COMPLEXITY, DATA, INFORMAL LEARNING, PARTNERSHIPS, DOCUMENT, INTERVENTION, ORGANIZATIONAL CONTEXT, DEVELOPMENT STRATEGIES, IMPACT EVALUATION, RELATIONSHIPS, PRODUCTIVITY, EXPERTS, IDEAS, DOCUMENTS, QUALITATIVE RESEARCH, HOUSEHOLD SURVEYS, LEARNING, INDICATORS, RESEARCH, PROCESS, SOCIAL INDICATORS, SERVICE DELIVERY, PRACTICE, GROUP INTERVIEWS, INSIGHTS, EFFICIENCY, PROJECT MANAGEMENT, BELIEFS, TACIT KNOWLEDGE, COLLABORATIVE LEARNING, OUTCOME INDICATORS, DISCUSSIONS, TRANSPARENCY, SOCIAL FORCES, PROGRAM EVALUATION, PARTICIPATORY RURAL APPRAISAL, PARTICIPATION, CONTROL GROUPS, ACTION LEARNING, PROJECT BENEFICIARIES, FLEXIBILITY, COMMUNITIES OF PRACTICE, INTERMEDIATE OUTCOMES, PROJECT MONITORING, PROCESSES, BRAINSTORMING, DECISION-MAKING, INDIVIDUAL LEARNING, PARTICIPATORY PROCESS, DECISION MAKING, ORGANIZATIONAL KNOWLEDGE, LOGIC, SAMPLE SIZE, STORIES, EVALUATION RESULTS, ASSUMPTIONS, SURVEYS, SKILLED LABOR, ORGANIZATIONAL ACTIVITIES, PARTICIPATORY TOOLS, USE OF KNOWLEDGE, CAS, EXTERNAL ENVIRONMENTS, TARGETING, UNDERSTANDING, PARTICIPATORY MONITORING, STATISTICS, EVALUATION, HUMAN RESOURCES, PROCESS INDICATORS, SAMPLING, POVERTY, MULTIVARIATE ANALYSIS, INPUT INDICATORS, INTEGRATION, BUSINESS ENVIRONMENT, KNOWLEDGE REPOSITORIES, COMMON VOCABULARY, LEARNING DESIGN, INNOVATION, CHANGE PROCESS, KEY INFORMANT INTERVIEWS, PRACTITIONERS, CHANGE MANAGEMENT, ORGANIZATIONAL CHANGE, VISION, COMMUNICATION, FLOW OF INFORMATION, RRA, CONCEPTS, VARIETY, DATABASE, POLICY INITIATIVES, BENEFICIARY ASSESSMENTS, OUTCOMES, PUBLIC GOOD, PARTICIPATORY PROJECTS, CHANGE AGENT, INNOVATIONS, LEARNING ACTIVITIES, SYSTEMS THINKING, AUDITING, CHANGE AGENTS