Tell Us How We are Doing

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dc.creatorDelavallade, Clara
dc.date2021-11-10T22:18:47Z
dc.date2021-11-10T22:18:47Z
dc.date2021-10
dc.date.accessioned2026-07-01T00:36:52Z
dc.descriptionMotivating service providers to improve the quality of public service delivery is a major development challenge across the globe. This is particularly relevant for women, who are over-represented as providers of essential public services such as healthcare and education in Africa. In the context of a national school nutrition program in the Western Cape province of South Africa, the authors offered either private feedback or public recognition to female school-feeding teams to examine the effectiveness of different incentives schemes when financial rewards are not available. Receiving private feedback on performance boosted workers’ effort more than public recognition. These results suggest that providing performance feedback can be an effective policy for motivating female teams and improving service delivery, more so than mechanisms leveraging public image.
dc.formatapplication/pdf
dc.formattext/plain
dc.identifierhttp://documents.worldbank.org/curated/undefined/836651634707768377/Tell-Us-How-We-are-Doing-Motivating-Teams-Through-Feedback-Versus-Public-Recognition
dc.identifierhttps://hdl.handle.net/10986/36543
dc.identifierhttps://doi.org/10.1596/36543
dc.identifier.urihttp://hdl.handle.net/123456789/407377
dc.languageEnglish
dc.publisherWorld Bank, Washington, DC
dc.rightsCC BY 3.0 IGO
dc.rightshttp://creativecommons.org/licenses/by/3.0/igo
dc.rightsWorld Bank
dc.subjectGENDER INNOVATION LAB
dc.subjectAFRICA GENDER POLICY
dc.subjectWOMEN AND YOUTH EMPLOYMENT
dc.subjectWOMEN AND SOCIAL NORMS
dc.subjectPUBLIC SERVICE DELIVERY
dc.subjectMOTIVATION
dc.subjectPERFORMANCE FEEDBACK
dc.subjectPUBLIC RECOGNITION
dc.titleTell Us How We are Doing
dc.titleMotivating Teams Through Feedback Versus Public Recognition
dc.typeBrief
dc.typeFiche
dc.typeResumen

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