When Passionate Leadership Stimulates Enduring Change : A Transformational Capacity Development Anecdote from Uganda

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dc.creatorMatta, Nadim
dc.creatorMurphy, Patrice
dc.date2012-08-13T09:12:06Z
dc.date2012-08-13T09:12:06Z
dc.date2005-10
dc.date.accessioned2026-07-01T01:31:27Z
dc.descriptionThis paper from the water sector in Uganda turns on its head conventional wisdom about capacity growth and how long it takes to effect enduring change. This example of a transformational process that was driven by passionate leadership and, contrary to popular development wisdom, was front-ended by short-term results producing initiatives that led to longer-term impact. The experience of the National Water and Sewerage Corporation (NWSC) in Uganda reflects a tripartite relationship among results achievement, capacity development, and performance improvement. Within a couple of years, NWSC went from being a fiscally and operationally dysfunctional utility to a financially sustainable and efficient service provider. The story of this transformation and conclusions on how charismatic leaders can cause profound changes within a short time frame are outlined in this paper.
dc.formatapplication/pdf
dc.formattext/plain
dc.identifierhttp://documents.worldbank.org/curated/en/2005/10/7440937/passionate-leadership-stimulates-enduring-change-transformational-capacity-development-anecdote-uganda
dc.identifierhttps://hdl.handle.net/10986/9653
dc.identifierhttps://doi.org/10.1596/9653
dc.identifier.urihttp://hdl.handle.net/123456789/418892
dc.languageEnglish
dc.publisherWorld Bank, Washington, DC
dc.relationCapacity Development Briefs; No. 13
dc.rightsCC BY 3.0 IGO
dc.rightshttp://creativecommons.org/licenses/by/3.0/igo
dc.rightsWorld Bank
dc.subjectACHIEVEMENT
dc.subjectAREA
dc.subjectATTENTION
dc.subjectATTRIBUTION
dc.subjectCAPACITY BUILDING
dc.subjectCENTER
dc.subjectCENTRE
dc.subjectCOLLECTION EFFICIENCY
dc.subjectCOMMUNITY LEADERS
dc.subjectCREATIVITY
dc.subjectCUSTOMER SERVICE
dc.subjectFINANCIAL VIABILITY
dc.subjectLEADERSHIP
dc.subjectLEARNING
dc.subjectLEARNING METHODS
dc.subjectPERFORMANCE CONTRACT
dc.subjectPERFORMANCE CONTRACTS
dc.subjectPERFORMANCE TARGETS
dc.subjectPRIVATE OPERATORS
dc.subjectPRIVATE SECTOR
dc.subjectPRIVATIZATION
dc.subjectSERVICE DELIVERY
dc.subjectSERVICE PROVIDER
dc.subjectSEWERAGE CORPORATION
dc.subjectUTILITY MANAGEMENT
dc.subjectWATER DISTRIBUTION
dc.subjectWATER PRODUCTION
dc.subjectWATER SECTOR
dc.subjectWATER UTILITIES
dc.titleWhen Passionate Leadership Stimulates Enduring Change : A Transformational Capacity Development Anecdote from Uganda

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