Chhattisgarh, India

Murty, J.V.R.; Agarwal, Sanjay; Shah, Parmesh

Chhattisgarh, India

Autores

Murty, J.V.R.

Agarwal, Sanjay

Shah, Parmesh

Editor

World Bank, Washington, DC

Descripción

The World Bank-supported Chhattisgarh District Rural Poverty Reduction Project (CGDPRP), also called locally as Nawa Anjor (New Light), aims at improving opportunities for poor and vulnerable communities in Chhattisgarh State. To achieve this goal, the project creates infrastructure and income opportunities for the rural poor, empowers disadvantaged groups, and helps local governments1 become more responsive and effective in assisting the poor. CGDPRP sought to develop a performance monitoring and rating system to build local government capacity, especially the Gram Panchayats (GPs). In this context the project experimented with the use of the Community Score Card (CSC) for identifying crucial issues that affect local service delivery, measure user satisfaction, empower village citizens (especially the poor and women), and rate the performance of GPs. This note summarizes the findings, processes, concerns, and lessons learned from the Chhattisgarh pilot.

Palabras clave

ACCESS TO INFORMATION, ACCOUNTABILITY, ACTION PLAN, ACTION PLANS, ADVOCACY, BENEFICIARIES, BUDGETARY ALLOCATIONS, CAPACITY BUILDING, CERTIFICATES, CIVIC ENGAGEMENT, CIVIL SOCIETY, CIVIL SOCIETY ORGANIZATIONS, COLLABORATION, COMMUNITIES, COMMUNITY CONTRIBUTIONS, COMMUNITY DRIVEN DEVELOPMENT, COMMUNITY MEMBERS, COMMUNITY PERFORMANCE, COMMUNITY SCORE CARD, CONSULTATION, CREDIBILITY, DEMOCRATIC GOVERNANCE, DISTRIBUTION SYSTEM, DISTRICT COUNCIL, DISTRICTS, DOMAIN, DRINKING WATER, DRINKING WATER SUPPLY, EDUCATION SECTOR, FACILITATORS, FEMALE, FIELD VISITS, FOCUS GROUP, FOCUS GROUP DISCUSSIONS, FOCUS GROUPS, FUND MANAGEMENT, GPS, HOUSES, IMPROVING SERVICE DELIVERY, INNOVATION, INSTALLATION, INTEREST GROUP, INTERFACE, INTERFACE MEETINGS, LESSONS LEARNED, LOCAL GOVERNMENT, LOCAL SERVICE DELIVERY, MATERIAL, OUTREACH, PANCHAYATS, PARTICIPATION OF WOMEN, PARTICIPATORY BUDGETING, PARTICIPATORY RESEARCH, PERFORMANCE EVALUATION, PERFORMANCE INDICATORS, PERFORMANCE MONITORING, PHYSICAL INFRASTRUCTURE, PILOT PROJECTS, POVERTY REDUCTION, PROBLEM SOLVING, PROCUREMENT, PUBLIC ACCOUNTABILITY, RESULTS, SELF EVALUATION, SERVICE DELIVERY, SERVICE IMPROVEMENTS, SERVICE PROVIDER, SERVICE PROVIDERS, SOCIAL ACCOUNTABILITY, SOCIAL ACCOUNTABILITY INITIATIVES, SOCIAL AUDIT, SOCIAL AUDITS, SOCIAL DEVELOPMENT, TRAINING WORKSHOPS, TRANSPARENCY, USER, USER GROUPS, USERS, VEC, VILLAGE, VILLAGE EDUCATION COMMITTEES, VILLAGE LEVEL, VILLAGES, WATER SUPPLY