Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal

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dc.creatorBrocklehurst, Clarissa
dc.creatorJanssens, Jan G.
dc.date2014-03-10T22:41:50Z
dc.date2014-03-10T22:41:50Z
dc.date2004-01
dc.date.accessioned2026-07-01T01:28:18Z
dc.descriptionIn 1995, the Government of Senegal launched wide-reaching reforms in the urban water sector. The reforms consisted of dissolving the state-run water company and creating a new asset-holding company that owned all the fixed assets in the government's name and had a mandate to manage the sector. The distribution and production was delegated to a separate entity, and a private operator was engaged to run the system. Eight years later, these reforms have resulted in significantly better services and financial health for the sector. There has been a 20 percent increase in the amount of water supplied, and the number of customers connected has increased by 35 percent. Consumers experience better service delivery in terms of response time to complaints, hours of service, and water quality. The utility is better run, with lower water losses and higher bill recovery. Both the private operating company and the state asset-holding company are healthy organizations, and their working relationship is good.
dc.formatapplication/pdf
dc.formattext/plain
dc.identifierhttp://documents.worldbank.org/curated/en/2004/01/5506779/innovative-contracts-sound-relationships-urban-water-sector-reform-senegal
dc.identifierhttps://hdl.handle.net/10986/17231
dc.identifierhttps://doi.org/10.1596/17231
dc.identifier.urihttp://hdl.handle.net/123456789/418391
dc.languageEnglish
dc.languageen_US
dc.publisherWorld Bank, Washington, DC
dc.relationWater Supply and Sanitation Sector Board discussion paper series;no. 1
dc.rightsCC BY 3.0 IGO
dc.rightshttp://creativecommons.org/licenses/by/3.0/igo/
dc.subjectAGRICULTURE
dc.subjectBANKS
dc.subjectBIDDING
dc.subjectBILATERAL AID
dc.subjectBOREHOLES
dc.subjectCHLORIDE
dc.subjectCIVIL SERVICE
dc.subjectCONSTRUCTION
dc.subjectDEREGULATION
dc.subjectDRINKING WATER
dc.subjectDRINKING WATER QUALITY
dc.subjectDROUGHTS
dc.subjectECONOMIC DEVELOPMENT
dc.subjectECONOMIC PROBLEMS
dc.subjectENVIRONMENTAL RESOURCES
dc.subjectEQUILIBRIUM
dc.subjectEXPENDITURES
dc.subjectEXPLOITATION
dc.subjectEXPORT
dc.subjectGAME THEORY
dc.subjectGROUNDWATER
dc.subjectINCOME
dc.subjectINFRASTRUCTURE SERVICES
dc.subjectPHOSPHATE
dc.subjectPIPED WATER
dc.subjectPIPES
dc.subjectPOLICY MAKERS
dc.subjectPOVERTY ALLEVIATION
dc.subjectPRIVATE SECTOR
dc.subjectPRODUCTIVITY
dc.subjectPUBLIC SERVICES
dc.subjectQUALITY OF WATER
dc.subjectREGULATORY FRAMEWORK
dc.subjectRESOURCES MANAGEMENT
dc.subjectSAFE WATER
dc.subjectSAHEL
dc.subjectSANITATION
dc.subjectSERVICE AREA
dc.subjectSERVICE DELIVERY
dc.subjectSUPPLIERS
dc.subjectSURFACE WATER
dc.subjectSURFACE WATER SOURCES
dc.subjectTHE GAMBIA
dc.subjectURBAN AREAS
dc.subjectURBAN CENTERS
dc.subjectURBAN WATER
dc.subjectWATER DEMAND
dc.subjectWATER DISTRIBUTION
dc.subjectWATER METERS
dc.subjectWATER QUALITY
dc.subjectWATER SERVICES
dc.subjectWATER SHORTAGES
dc.subjectWATER SUPPLY
dc.subjectWATER SUPPLY SYSTEMS
dc.subjectWATER SYSTEM
dc.subjectWATER TREATMENT
dc.subjectWATER UTILITIES
dc.titleInnovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal

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