OMBUDS 2021 Annual Report
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FAO ;
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This is the first Annual Report of the FAO Ombuds, covering the first full calendar year of operation. During this period, the focus was on three main areas:
<ul><li>addressing work-related concerns brought forward by individuals or groups of personnel;
<li>analyzing the root causes of conflict to identify systemic issues for positive organizational change; and
<li>raising awareness about the Office and the benefits of collaborative approaches to conflict resolution. </ul></li>
The role of the Ombuds is to support a culture at FAO that is respectful and civil, and in which mutual understanding can be reached and differences resolved, through dialogue and fair processes. The Ombuds provides a confidential, neutral and impartial forum to help promote accountability and fair treatment.