Service Delivery Indicators Health Survey for Ghana: Survey Report 2024
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Washington, DC: World Bank
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The Service Delivery Indicators (SDI) health survey in Ghana serves as a vital tool for assessing and benchmarking the performance of primary health care service delivery. This comprehensive evaluation provides policy-relevant evidence to enable governments, citizens, and other stakeholders to pinpoint successes and bottlenecks in health service delivery, monitor progress over time, and make cross-country comparisons. The results of the assessment are designed to inform action to improve population health outcomes. The Ghana SDI Health Survey is the first in the Sub-Saharan Africa (SSA) region to be implemented following the survey’s comprehensive content and methodological revamp. This revamp both strengthened methodological rigor - reducing potential sources of bias - and expanded the scope and depth of the content, aligning it with current literature and best practices for measuring health service delivery. The Ghana SDI Health Survey was conducted through a partnership comprising of the World Bank, the Ministry of Health (MoH) of Ghana, and Ghana Health Service (GHS). With data collection spanning March - September 2024 (seven-months), the Ghana SDI Health Survey included surveys at 500 health care facilities, and interviews with 1,227 health care providers and with 2,409 patients at these facilities. The results presented in this report are not only nationally representative but also representative of facility tiers that provide primary health care in Ghana.
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GOOD HEALTH, SERVICE DELIVERY INDICATORS (SDI), HEALTH SERVICE DELIVERY, HEALTH SERVICE SURVEY