The impact of community-based monitoring on public service delivery: A randomized control trial in Uganda

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dc.creatorMogues, Tewodaj
dc.creatorVan Campenhout, Bjorn
dc.creatorMiehe, Caroline
dc.creatorKabunga, Nassul
dc.date2023-12
dc.date2024-03-14T12:08:50Z
dc.date2024-03-14T12:08:50Z
dc.date.accessioned2026-06-27T15:37:48Z
dc.descriptionIn many developing countries, poor delivery of public services remains an important problem. Through community-based monitoring, beneficiaries of public services can apply bottom-up pressure to under-performing service providers and their political leadership. In this spirit, the Government of Uganda organizes community fora – popularly known as barazas – where citizens receive information from government officials and get the opportunity to challenge them. We designed a cluster randomized control trial to assess the impact of this policy intervention on public service delivery in agriculture, health, education, and infrastructure. We further test the relative importance of the two main components of the intervention—information provision and citizen engagement. We also compare the effectiveness of barazas organized at the district level to the effectiveness of barazas organized at the sub-county level. Following a pre-specified confirmatory analysis, we do not find that the intervention has significant effects on general public service delivery, even though public services in the agricultural sector do improve. We discuss some of the potential reasons for this finding, including assumptions underlying the impact pathways, the political context in which the program was implemented, and challenges related to the evaluation of large policy programs.
dc.identifierhttps://hdl.handle.net/10568/140031
dc.identifier.urihttp://hdl.handle.net/123456789/109948
dc.languageen
dc.publisherElsevier
dc.relationhttps://doi.org/10.1080/09614524.2018.1509944
dc.rightsOpen Access
dc.sourceMogues, Tewodaj; Van Campenhout, Bjorn; Miehe, Caroline; and Kabunga, Nassul. 2023. The impact of community-based monitoring on public service delivery: A randomized control trial in Uganda. World Development 172(December 2023): 106374. https://doi.org/10.1016/j.worlddev.2023.106374
dc.subjectresearch methods
dc.subjectdata
dc.subjectagriculture
dc.subjectdeveloping countries
dc.subjectpublic services
dc.titleThe impact of community-based monitoring on public service delivery: A randomized control trial in Uganda
dc.typeJournal Article

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Instituto Internacional de Investigación sobre Políticas Alimentarias (IFPRI)