Transforming Health Care in Lesotho
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Washington, DC: World Bank
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Healthcare access and service
delivery quality have been a persistent challenge in
Lesotho. The COVID-19 pandemic has added new challenges and
opportunities for change. Among those changes is the need to
include digital health solutions and think about how new
digital health interventions can enhance efficiency and
transform the way primary healthcare is being provided or
delivered in the country. This report, prepared by the World
Bank for Lesotho’s Ministry of Health, documents the outcome
of an assessment of Lesotho’s digital health system using a
unique digital health assessment toolkit produced by the
World Bank. The agreed objectives of the assessment were to
1) clarify the current digital health landscape in Lesotho,
2) develop a maturity score for Lesotho’s digital health
system, 3) define the strengths, weaknesses, opportunities,
and threats (SWOT) facing digital health in Lesotho and 4)
Using the results of the assessment, provide recommendations
and a phased roadmap of action to define the key strategic
actions to move Lesotho’s digital health ecosystem to the
next phase of its evolution. Based on the assessment
results, 16 strategic recommendations have been made on
foundational, functional, and frontier investments to
advance the digital health agenda and improve service
delivery. The prioritization of the actions has been based
on this set of criteria: the most urgent to support PHC
transformation, the incomplete actions from the current
draft of the e-Health Strategy (2019-2023), and those with
the most important long-term impact. This report is a call
to action to upgrade the current eHealth strategy to a
comprehensive digital health strategy with priority
interventions, a costed implementation plan, and provisions
for future impact assessment geared toward delivering better
health in a digital world.
Palabras clave
GOOD HEALTH, COVID-19 PANDEMIC, DIGITAL HEALTH, DECENT WORK, INFORMATION AND COMMUNICATIONS TECHNOLOGIES