World Bank Corporate Scorecard, April 2012
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Washington, DC
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The corporate scorecard is designed to
provide a snapshot of the Bank's overall performance,
including its business modernization, in the context of
development results. It facilitates strategic dialogue
between management and the Board on progress made and areas
that need attention. With the results measurement system,
which was adopted for the 13th replenishment of the
International Development Association (IDA13) in 2002, the
Bank became the first multilateral development institution
to use a framework with quantitative indicators to monitor
results and performance. The corporate scorecard expands
this approach to the entire World Bank covering both the
International Bank for Reconstruction and Development (IBRD)
and IDA. The corporate scorecard uses an integrated results
and performance framework, which is organized in a four-tier
structure that groups indicators along the results chain.
Tier one is development context. Tier two is development
results supported by the Bank. Whether the Bank is managing
its operations and services effectively is shown in tier
three. Tier four focuses on whether the Bank is managing
skills, capacity, resources, and processes efficiently; and
is business modernization on track?
Palabras clave
ACCESS TO INFORMATION, ACCESS TO SERVICES, ACCOUNTABILITY, AFFILIATES, ANTENATAL CARE, AUDIT COMMITTEE, BALANCE SHEET, BANK, BANK LENDING, BANK OFFICES, BENEFICIARIES, BENEFICIARY, BIODIVERSITY, BONDS, BORROWER, BORROWERS, BUDGET, BUDGETS, BUSINESS, BUSINESS COMMUNITY, BUSINESSES, CAPITAL, CAPITAL MARKETS, CASH FLOWS, CC, CD, CD-ROM, CHILD MORTALITY, CIVIL SERVICE, CLIMATE CHANGE, COLLECTIVE ACTION, COMMODITY, COMMODITY PRICES, COMMUNICATIONS, CONNECTIVITY, CONVERSIONS, COOPERATIVE, CORRUPTION, COUNTRY CREDIT, CREDIT, CREDIT RATING, CREDIT RISK, CREDITS, CURRENCIES, CURRENCY, CURRENCY CONVERSIONS, CURRENCY HEDGING, DATA, DEBT, DEBT FORGIVENESS, DECENTRALIZATION, DEVELOPING COUNTRIES, DEVELOPMENT FINANCE, DEVELOPMENT STRATEGIES, DISBURSEMENT, DISBURSEMENTS, DIVERSIFICATION, DOMESTIC CREDIT, DONOR RESOURCES, DRINKING WATER, E-MAIL, ECONOMIC CRISIS, ECONOMIC DEVELOPMENT, ECONOMIC GROWTH, ECONOMIC OPPORTUNITIES, EDUCATION SYSTEM, ELECTRICITY, ELECTRONIC FORMATS, EMPLOYMENT, ENABLING ENVIRONMENT, ENROLLMENT, ENVIRONMENTAL SUSTAINABILITY, EQUITY, EQUITY INVESTMENTS, EXCHANGE, EXCHANGE RATE, EXCHANGE RATES, EXCHANGES, EXTREME POVERTY, FAIR VALUE, FAMILIES, FARMERS, FAX, FEMALE MORTALITY, FINANCE, FINANCIAL ASSISTANCE, FINANCIAL CRISES, FINANCIAL INNOVATION, FINANCIAL INTERMEDIARY, FINANCIAL MANAGEMENT, FINANCIAL POLICIES, FINANCIAL PRODUCTS, FINANCIAL RESOURCES, FINANCIAL STATEMENTS, FINANCIAL STRENGTH, FINANCIAL SUPPORT, FINANCING, FISCAL YEAR, FOOD SECURITY, FORMAL FINANCIAL INSTITUTION, FUTURE, GENDER, GENDER ASSESSMENT, GENDER EQUALITY, GENDER GAPS, GENDER MAINSTREAMING, GENDER PARITY, GLOBAL DEVELOPMENT, GLOBAL POVERTY, GOVERNANCE, GOVERNMENTS, GRANT, GRANTS, GUARANTEE, GUARANTEE AGENCY, GUARANTEES, HEALTH SERVICES, HEDGES, HOUSEHOLD, HOUSEHOLDS, HUMAN DEVELOPMENT, HUMAN RESOURCES, INDUSTRY, INFRASTRUCTURE, INFRASTRUCTURE INVESTMENT, INNOVATIONS, INSPECTION, INSTITUTIONS, INSTRUMENTS, INTEREST, INTEREST RATE, INTEREST RATES, INTERNATIONAL BANK, INTERNATIONAL CAPITAL, INTERNATIONAL CAPITAL MARKETS, INTERNATIONAL DEVELOPMENT, INTERNATIONAL FINANCE, INVESTMENT, INVESTMENT ASSETS, INVESTMENT INCOME, KNOWLEDGE, KNOWLEDGE PRODUCTS, KNOWLEDGE REPOSITORY, LABOR, LABOR FORCE, LABOR FORCE PARTICIPATION, LENDING, LENDING INSTRUMENT, LENDING PORTFOLIO, LIABILITY, LICENSE, LICENSES, LINKS, LOAN, LOANS, LOCAL CURRENCY, LONG-TERM INVESTMENT, LONG-TERM LOANS, MALARIA, MALE LABOR FORCE, MANAGEMENT SYSTEMS, MARKET, MARKET CONDITIONS, MARKET DIVERSIFICATION, MATERNAL MORTALITY, MICROFINANCE, MICROFINANCE LOAN, MILLENNIUM DEVELOPMENT GOAL, MILLENNIUM DEVELOPMENT GOALS, MODERNIZATION, MONITORING, NATURAL DISASTER, NATURAL DISASTERS, NATURAL RESOURCE, NATURAL RESOURCES, NEXT GENERATION, NUTRITION, PEOPLE, PHOTO, POLICY DECISIONS, POPULATION, POPULATION GROUPS, POPULATIONS, PORTFOLIO PERFORMANCE, PORTFOLIOS, PREGNANT WOMEN, PREPAYMENTS, PRINCIPAL, PRINCIPAL REPAYMENTS, PRIVATE SECTOR, PRIVATE SECTOR DEVELOPMENT, PRIVATE SECTORS, PROCUREMENT, PRODUCTIVITY, PROFESSIONAL STAFF, PROFIT, PROGRESS, PROJECTS, PUBLIC ADMINISTRATION, PUBLIC-PRIVATE PARTNERSHIPS, QUERIES, REPAYMENT, REPAYMENTS, RESERVE, RESERVES, RESULT, RESULTS, RISK, RISK MANAGEMENT, RISK PROFILE, RULE OF LAW, SAFETY NET, SAFETY NETS, SANITATION, SECONDARY SCHOOLS, SECURITY, SETTLEMENT, SHARE, SHAREHOLDERS, SHARES, SOCIAL DEVELOPMENT, SOCIAL PROGRESS, SOCIAL SAFETY NETS, SOCIAL SERVICES, START-UP, STRATEGIES, SUPPORT FOR INVESTMENT, SUSTAINABLE DEVELOPMENT, SUSTAINABLE GROWTH, SWAP, SWAPS, TARGET, TARGETS, TAX, TAX POLICY, TECHNOLOGY, TELEPHONE, TRADE FINANCE, TRADE INFORMATION, TRADING, TRAINING, TRANSACTIONS, TRANSFERS, TRANSLATION, TRANSLATIONS, TRANSMISSION, TRANSPARENCY, TREASURY, TRUST FUND, TRUST FUNDS, URBAN DEVELOPMENT, USERS, USES, VALUE, VULNERABLE POPULATIONS, WEB, WOMEN