Improving Linkages and Referrals to the Broader Health System
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World Bank, Washington, DC
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In mature health systems, specialty care
systems are well developed but integration between primary
care and specialty services can be poor or nonexistent,
leading to missed referrals, duplication of basic
diagnostics and care, long wait times, and a lack of
follow-up. Forward-looking frontline services will need to
develop stronger two-way linkages and referrals with
specialist networks, helping ensure continuity of care from
primary care to specialist appointments and hospitals, and
back again to the community.
Palabras clave
MEDICAL REFERRAL, PRIMARY HEALTH CARE, HEALTH CARE COST, HEALTH SYSTEM REFORM, HEALTH SERVICE DELIVERY, HEALTH WORKERS, PATIENT NAVIGATOR