Public Services and COVID-19 - Reflections from the Pacific

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dc.creatorWorld Bank
dc.date2023-01-09T15:49:39Z
dc.date2023-01-09T15:49:39Z
dc.date2022-12
dc.date.accessioned2026-07-01T00:37:10Z
dc.descriptionThe purpose of this note is to identify good practice in public sector management drawn from Pacific Island public service experiences of navigating the COVID-19 pandemic. These experiences were brought together through a World Bank engagement with Pacific Island countries in 2021 and 2022. The engagement identified five core aspects of Pacific Island public service management in response to COVID-19: trust, preparation, adaptable system settings, adaptable operating models, and sustainable wage bills. This first note in the series of five focuses on the importance of trust. The primary audience is public service leaders in Pacific Islands. The note will also be of interest to anyone working on designing and leading public sector management systems through rapid change, uncertainty and crises.
dc.formatapplication/pdf
dc.formattext/plain
dc.identifierhttp://documents.worldbank.org/curated/en/099020112122237662/P1744160fd93a102a0b7fa046488c81340d
dc.identifierhttps://hdl.handle.net/10986/38402
dc.identifierhttps://doi.org/10.1596/38402
dc.identifier.urihttp://hdl.handle.net/123456789/407502
dc.languageEnglish
dc.languageen
dc.publisherWashington, DC
dc.rightsCC BY 3.0 IGO
dc.rightshttp://creativecommons.org/licenses/by/3.0/igo
dc.rightsWorld Bank
dc.subjectPREPAREDNESS
dc.subjectPUBLIC SERVICE DELIVERY
dc.subjectCOVID-19 PANDEMIC
dc.subjectPUBLIC SECTOR REFORM
dc.subjectPUBLIC SECTOR MANAGEMENT
dc.subjectCRISIS MANGEMENT
dc.subjectCHANGE MANAGEMENT
dc.titlePublic Services and COVID-19 - Reflections from the Pacific
dc.titlePreparation
dc.typeBrief
dc.typeFiche
dc.typeResumen

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