Regional Collaboration on IT-Enabled Services

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dc.creatorAhmed, Sadiq
dc.creatorMay, Ernesto
dc.creatorBell, Simon C.
dc.creatorHaththotuwa, Manju
dc.date2017-09-08T19:43:23Z
dc.date2017-09-08T19:43:23Z
dc.date2009
dc.date.accessioned2026-07-01T01:01:16Z
dc.descriptionThe new millennium catalyzed a shift in the focus of South Asian economies to the service sector. The South Asian countries share many common characteristics - a young population, familiarity with the English language, and an emphasis on quantitative skills at the school level. This report on "Regional Collaboration on Information Technology (IT) Enabled Services-Smart Strategies for Jobs and Growth in South Asia" was initiated by the South Asia regional programs and South Asia poverty reduction, economic policy, finance and private sector development unit. It responds to a need expressed by our client countries for World Bank support to build their capability in the IT enabled services sector. The current study was commissioned with a view to facilitate their efforts through regional collaboration. This study suggests collaborative initiatives that could drive the growth of the industry through a two pronged approach: increase business through joint promotional activities, sub-contracting of work, building common standards and world class business practices; and develop supply side resources such as skills, support infrastructure and enabling policies. This study makes practical recommendations for collaborative growth between the countries in South Asia, who aspire to become the region of choice for global outsourcing.
dc.formatapplication/pdf
dc.formattext/plain
dc.identifierhttp://documents.worldbank.org/curated/en/331311468113955896/Final-full-report
dc.identifier978-955-8908-33-4
dc.identifierhttps://hdl.handle.net/10986/28250
dc.identifierhttps://doi.org/10.1596/978-955-8908-33-4
dc.identifier.urihttp://hdl.handle.net/123456789/414304
dc.languageEnglish
dc.languageen_US
dc.publisherColombo: World Bank
dc.rightsCC BY 3.0 IGO
dc.rightshttp://creativecommons.org/licenses/by/3.0/igo
dc.rightsWorld Bank
dc.subjectACCOUNTING
dc.subjectADB
dc.subjectADSL
dc.subjectAFFORDABLE ACCESS
dc.subjectANIMATION
dc.subjectASYMMETRIC DIGITAL SUBSCRIBER LINE
dc.subjectBACK-OFFICE
dc.subjectBANDWIDTH
dc.subjectBUSINESS CENTERS
dc.subjectBUSINESS CONTINUITY
dc.subjectBUSINESS DEVELOPMENT
dc.subjectBUSINESS ENVIRONMENT
dc.subjectBUSINESS OPPORTUNITIES
dc.subjectBUSINESS PROCESS
dc.subjectBUSINESS PROMOTION
dc.subjectBUSINESS RELATIONS
dc.subjectBUSINESS RELATIONSHIPS
dc.subjectBUSINESS SERVICES
dc.subjectBUSINESS ­ ASSESSMENT
dc.subjectBUSINESS · REPUTATION
dc.subjectBUSINESS-TO-BUSINESS
dc.subjectBUSINESSES
dc.subjectCALL CENTER
dc.subjectCALL CENTERS
dc.subjectCAPABILITY
dc.subjectCAPITAL INVESTMENT
dc.subjectCERTIFICATION
dc.subjectCHAMBER OF COMMERCE
dc.subjectCOMMERCE
dc.subjectCOMMERCIAL ACTIVITY
dc.subjectCOMMUNICATION TECHNOLOGY
dc.subjectCOMMUNICATIONS TECHNOLOGY
dc.subjectCONNECTIVITY
dc.subjectCONNECTIVITY INFRASTRUCTURE
dc.subjectCONSTRUCTION
dc.subjectCOPYRIGHT
dc.subjectCREDIT CARD
dc.subjectCUSTOMER SERVICE
dc.subjectDATA ENTRY
dc.subjectDATA PROCESSING
dc.subjectDIGITAL NETWORK
dc.subjectDIGITAL SUBSCRIBER
dc.subjectDOCUMENT MANAGEMENT
dc.subjectDOMAIN
dc.subjectE-GOVERNANCE
dc.subjectE-MAIL
dc.subjectECONOMIC COOPERATION
dc.subjectECONOMIC GROWTH
dc.subjectELECTRONIC DATA
dc.subjectEMERGING MARKETS
dc.subjectEMPLOYMENT
dc.subjectENABLING ENVIRONMENT
dc.subjectENTREPRENEURSHIP
dc.subjectEQUIPMENT
dc.subjectEXPORT EARNINGS
dc.subjectFINANCIAL INDUSTRY
dc.subjectFINANCIAL SERVICES
dc.subjectFINANCIAL SERVICES INDUSTRIES
dc.subjectFISHERIES
dc.subjectFOREIGN DIRECT INVESTMENT
dc.subjectFOREIGN EXCHANGE
dc.subjectFOREIGN INVESTMENT
dc.subjectFOREIGN INVESTMENTS
dc.subjectGLOBAL MARKET
dc.subjectGLOBAL MARKETS
dc.subjectGLOBAL WARMING
dc.subjectGOVERNMENT POLICIES
dc.subjectGOVERNMENT POLICY
dc.subjectGRAPHICS
dc.subjectHARDWARE
dc.subjectHUMAN CAPITAL
dc.subjectHUMAN RESOURCE
dc.subjectHUMAN RESOURCE DEVELOPMENT
dc.subjectHUMAN RESOURCES
dc.subjectICT
dc.subjectINDUSTRIAL SITES
dc.subjectINDUSTRY STANDARDS
dc.subjectINFLATION
dc.subjectINFORMATION SERVICES
dc.subjectINFORMATION SYSTEMS
dc.subjectINFORMATION TECHNOLOGY
dc.subjectINFRASTRUCTURE DEVELOPMENT
dc.subjectINSTITUTION
dc.subjectINSURANCE
dc.subjectINTELLECTUAL PROPERTY
dc.subjectINTELLECTUAL PROPERTY PROTECTION
dc.subjectINTELLECTUAL PROPERTY RIGHT
dc.subjectINTEREST RATES
dc.subjectINTERFACE
dc.subjectINTERNATIONAL STANDARDS
dc.subjectINTERNATIONAL TELECOMMUNICATIONS
dc.subjectINTERNATIONAL TRADE
dc.subjectINTERNET SERVICE PROVIDER
dc.subjectIP
dc.subjectISP
dc.subjectJOINT VENTURE
dc.subjectJOINT VENTURES
dc.subjectKNOWLEDGE SHARING
dc.subjectLABOR COSTS
dc.subjectLAWS
dc.subjectLICENSES
dc.subjectLITERACY RATE
dc.subjectMANUFACTURING
dc.subjectMANUFACTURING INDUSTRIES
dc.subjectMARKET SHARE
dc.subjectMARKETING
dc.subjectMATERIAL
dc.subjectMIGRATION
dc.subjectNEW MARKETS
dc.subjectOFFICE PROCESSING
dc.subjectOUTSOURCING
dc.subjectPOLICY ENVIRONMENT
dc.subjectPOLICY FRAMEWORK
dc.subjectPOTENTIAL INVESTORS
dc.subjectPRIVATE PARTNERSHIP
dc.subjectPRIVATE SECTOR
dc.subjectPRIVATE SECTOR DEVELOPMENT
dc.subjectPRIVATE SECTOR PARTICIPATION
dc.subjectPRODUCTIVITY
dc.subjectPROJECT MANAGEMENT
dc.subjectPROTOCOL
dc.subjectPUBLIC UTILITY
dc.subjectPURCHASING POWER
dc.subjectQUALITY OF SERVICE
dc.subjectQUERIES
dc.subjectR&D
dc.subjectREAL ESTATE DEVELOPMENT
dc.subjectREGULATORY FRAMEWORK
dc.subjectRESULTS
dc.subjectSAVINGS
dc.subjectSECURITIES
dc.subjectSERVER
dc.subjectSERVICE LEVEL AGREEMENTS
dc.subjectSERVICE PROVIDERS
dc.subjectSERVICE-LEVEL AGREEMENT
dc.subjectSLA
dc.subjectSOFTWARE DEVELOPMENT
dc.subjectSTANDARDIZATION
dc.subjectSUBSIDIARY
dc.subjectTAX INCENTIVES
dc.subjectTAXATION
dc.subjectTECHNICAL SUPPORT
dc.subjectTECHNOLOGY PARK
dc.subjectTECHNOLOGY PARKS
dc.subjectTECHNOLOGY TRANSFER
dc.subjectTELECOM
dc.subjectTELECOMMUNICATION
dc.subjectTELECOMMUNICATIONS INFRASTRUCTURE
dc.subjectTELEPHONE
dc.subjectTELEPHONE NETWORK
dc.subjectTELEPHONY
dc.subjectTERRORISM
dc.subjectTRAINING COURSES
dc.subjectTRANSMISSION
dc.subjectTRANSPORT
dc.subjectVOICE OVER IP
dc.subjectVOIP
dc.subjectVSAT
dc.subjectWAGES
dc.subjectWEB
dc.subjectWEB DESIGN
dc.subjectWEB SITE
dc.titleRegional Collaboration on IT-Enabled Services
dc.titleSmart Strategies for Jobs & Growth in South Asia

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