Managing Risk in Customs : Lessons from the New Zealand Customs Service
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World Bank, Washington, DC
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The New Zealand Customs Service's
risk management system enables it to manage large volumes of
cargo crossing borders with limited resources. The system
encompasses a culture of problem-solving and accountability
for decisions, a standard methodology for identifying and
assessing risk, and an intelligence function that applies
this methodology. This note highlights the fundamental
principles and processes guiding the system, offering
lessons for governments reforming their trade logistics
functions to meet global standards and security requirements.
Palabras clave
ACCOUNTING, ADVERSE EFFECTS, BORDER PROTECTION, CHECKS, COMPETITIVE MARKETS, COUNTRY OF ORIGIN, CUSTOMS, CUSTOMS ACTIVITIES, CUSTOMS ADMINISTRATION, CUSTOMS ADMINISTRATIONS, CUSTOMS CLEARANCE, CUSTOMS MODERNIZATION, CUSTOMS OFFICERS, CUSTOMS OFFICIALS, CUSTOMS SERVICE, DRIVERS, DUTIES, ECONOMIC CONDITIONS, ECONOMIC COSTS, ECONOMIC GROWTH, EFFECTIVE USE, EMPLOYMENT, EMPLOYMENT TRENDS, ENVIRONMENTAL, ENVIRONMENTAL COSTS, ENVIRONMENTS, FORESTRY, INTERNATIONAL FINANCE, INTERNATIONAL FINANCE CORPORATION, JOB CREATION, RISK MANAGEMENT