Korea's Move to e-Procurement
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World Bank, Washington, DC
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In 1997 the Korean government began
reforming its notoriously complicated, nontransparent,
corrupt public procurement system, introducing e-procurement
to exploit the country's well-developed information and
communications infrastructure. Through extensive business
process reengineering and information strategy planning, the
Public Procurement Service-the agency formerly responsible
for buying government goods and services-has been
transformed into a one-stop information center.
E-procurement has generated numerous benefits, including:
Enhanced transparency and public trust-by reducing contacts
between officials and suppliers and by sharing information
between government agencies and the public. Increased
managerial efficiency-by achieving economies of scale in
procurement, with an estimated $2.5 billion a year in
savings from the $26 million investment. This note analyzes
how Korea achieved these outcomes, the lessons of its
experience, and the challenges that remain for its
e-procurement system.
Palabras clave
ACCOUNTABILITY, BIDDING, CERTIFICATION, COMMUNICATIONS INFRASTRUCTURE, CORRUPTION, DECISIONMAKING, FEASIBILITY, GOVERNMENT REFORM, INFORMATION DISCLOSURE, LOCAL GOVERNMENTS, PROCUREMENT, PROCUREMENT PROCEDURES, PROCUREMENT SYSTEMS, PUBLIC EXPENDITURE, PUBLIC TRUST, SERVICE DELIVERY, SUPPLIERS, TRANSPARENCY