Do Patients Value High-Quality Medical Care? Experimental Evidence from Malaria Diagnosis and Treatment

dc.creatorLopez, Carolina
dc.creatorSautmann, Anja
dc.creatorSchaner, Simone
dc.date2024-04-05T13:25:39Z
dc.date2024-04-05T13:25:39Z
dc.date2024-04-05
dc.date.accessioned2026-07-01T00:35:05Z
dc.descriptionCan better information on the value of diagnostic tests improve adoption and help patients recognize higher quality of care? In a randomized experiment in public clinics in Mali, providers and patients received tailored information about the importance of rapid diagnostic tests (RDT) for malaria. The provider training increased reliance on RDTs and improved the match between a patient’s malaria status and treatment with antimalarials by 15–30 percent. Nonetheless, patients were significantly less satisfied with the care they received, driven by those whose prior beliefs did not match their malaria status. The patient information intervention reduced malaria testing and did not improve treatment outcomes or patient satisfaction. These findings are consistent with highly persistent patient beliefs and distrust of the promoted diagnostic technology, which translate into low demand and limit patients’ ability to recognize improved quality of care.
dc.formatapplication/pdf
dc.formattext/plain
dc.identifierhttp://documents.worldbank.org/curated/en/099746004042478044/IDU17547a127149861475c1895a10c7fac248530
dc.identifierhttps://hdl.handle.net/10986/41375
dc.identifier10.1596/1813-9450-10746
dc.identifier.urihttp://hdl.handle.net/123456789/406669
dc.languageEnglish
dc.languageen_US
dc.publisherWashington, DC: World Bank
dc.relationPolicy Research Working Paper; 10746
dc.rightsCC BY 3.0 IGO
dc.rightshttps://creativecommons.org/licenses/by/3.0/igo/
dc.rightsWorld Bank
dc.subjectMALARIA TREATMENT
dc.subjectDEMAND FOR MEDICATION
dc.subjectPATIENT SATISFACTION
dc.subjectPATIENTS VS. PROVIDER BELIEFS
dc.subjectMALI
dc.subjectGOOD HEALTH AND WELL-BEING
dc.subjectSDG 3
dc.titleDo Patients Value High-Quality Medical Care? Experimental Evidence from Malaria Diagnosis and Treatment
dc.typeWorking Paper

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