Delivering Quality Health Services
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Geneva: World Health Organization
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This document Delivering quality health
services : a global imperative for universal health coverage
describes the essential role of quality in the delivery of
health care services. As nations commit to achieving
universal health coverage by 2030, there is a growing
acknowledgement that optimal health care cannot be delivered
by simply ensuring coexistence of infrastructure, medical
supplies and health care providers. Improvement in health
care delivery requires a deliberate focus on quality of
health services, which involves providing effective, safe,
people-centered care that is timely, equitable, integrated
and efficient. Quality of care is the degree to which health
services for individuals and populations increase the
likelihood of desired health outcomes and are consistent
with current professional knowledge.
Palabras clave
HEALTH CARE SERVICES, UNIVERSAL HEALTH COVERAGE, HEALTH SERVICES, HEALTH SYSTEM REFORM