Process Models and Techniques for Issues Resolution
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Public issues arise because of value conflicts about a situation of event. Process models evolve because of a need to resolve these conflicts in some way that leads to effective issue resolution. Public issues education can entail education about the issue and/or the model(s) useful in conflict resolution. Be sure you know which you are undertaking. This section deals with a discussion of social action process models that can help groups resolve controversial public issues and problems.