2026-06-27http://hdl.handle.net/123456789/218737This is the first Annual Report of the FAO Ombuds, covering the first full calendar year of operation. During this period, the focus was on three main areas: <ul><li>addressing work-related concerns brought forward by individuals or groups of personnel; <li>analyzing the root causes of conflict to identify systemic issues for positive organizational change; and <li>raising awareness about the Office and the benefits of collaborative approaches to conflict resolution. </ul></li> The role of the Ombuds is to support a culture at FAO that is respectful and civil, and in which mutual understanding can be reached and differences resolved, through dialogue and fair processes. The Ombuds provides a confidential, neutral and impartial forum to help promote accountability and fair treatment.28 p.application/pdfFAOCC BY NC SA 3.0 IGOBooklet